Listen & Deliver Feedback Effectively

Cloning the art of feedback from the Netflix playbook. I am currently reading No Rules Rules where I learnt the art of delivering feedback. How important the feedback is. Often we fear delivering feedback because people will see us from a negative viewpoint. However, if we don’t share the feedback, how will other improve?

We need to deliver the feedback constructively. That’s where the 4As come into the picture.

Aim to Assit: We need to deliver the feedback to provide the help. Often we end up delivering the feedback at the wrong time. We interrupt in the middle, unwilling to hear the thoughts completely. The feedback must be delivered with the positive intent there shouldn’t be any hinder between the relationship.

Actionable: The feedback should be actionable where the listener has something incredible to get started to workout on themselves. Also, we shouldn’t speak out roughly. We must speak with ease and calmness so that the relationship doesn’t deteriorate. Think how you would you feel if you hear the same feedback. How would you react?

Appreciate: Naturally, we don’t like to hear anything bad about us. Our defensive brain strike back. You can think along these lines in those difficult situations “How can I show appreciation for this feedback by listening carefully, considering the message with an open mind, and becoming neither defensive nor angry?”

Accept or Discard: You will receive a lot of feedback, but the onus is on you to accept or discard. You don’t need to accept all the feedback. But you need the courage and patience to listen to each of the feedbacks with positive intent.

Accept or Deny

Leave a comment

Website Powered by WordPress.com.

Up ↑

Design a site like this with WordPress.com
Get started